Frequently Asked Questions
Everything you need to know about shopping with Clinikally. Find answers to shipping, returns, and product quality.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are the materials used in your clothing sustainably sourced?
At Clinikally, we prioritize quality and ethics. 80% of our current collection is made from organic cotton and recycled polyester to reduce our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.